Introduction

Welcome to KRYP PAY

KRYP PAY is a blockchain-powered crypto-to-Naira payment platform operated by Kryp App Limited. We provide users with secure cryptocurrency conversion services, Naira wallet services, payment processing, virtual card services, and merchant payment solutions.

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, store, and disclose your personal information when you use our website, mobile application, and related services

By accessing or using KRYP PAY, you agree to the terms of this Privacy Policy.

Information we may collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Residential address
• Date of birth
• Government-issued identification documents
• Passport photograph/selfie verification
• BVN and NIN where required
• KYC verification records

Financial Information

• Bank account details
• Wallet addresses
• Crypto wallet transactions
• Naira wallet records
• Payment beneficiary details
• Virtual card information
• Payment transaction history

Technical Information

• Device information
• IP address
• Browser information
• Operating system
• App version
• Login activity
• Device identifiers
• Security logs

Usage Information

• User preferences
• Transaction patterns
• Customer support interactions
• In-app activity logs

How we use your information

We use your information to:

• Create and manage your account
• Verify your identity (KYC/AML compliance)
• Process crypto-to-Naira conversions
• Facilitate wallet deposits and withdrawals
• Enable payments and merchant transactions
• Issue and manage virtual cards
• Prevent fraud and unauthorized access
• Improve our services and user experience
• Send important transaction notifications
• Meet legal and regulatory obligations

Sharing of information

We may share your information with:

• Licensed financial institutions
• Banking partners
• Payment processors
• Virtual card partners
• Crypto liquidity providers
• Identity verification providers
• Regulatory authorities
• Law enforcement agencies where required by law
• Cloud hosting and infrastructure providers

We do not sell your personal information.

Data Security

We implement strong security measures including:

• Encryption of sensitive data
• Secure API communication
• Multi-factor authentication (MFA)
• Access control restrictions
• Fraud monitoring systems
• Security audits and penetration testing
• Secure cloud infrastructure

However, no digital platform can guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Prevent fraud
• Resolve disputes
• Maintain financial audit records
• Fulfill AML and regulatory requirements

Certain financial and KYC records may be retained even after account closure where required by law.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion where legally permitted
• Withdraw consent where applicable
• Export transaction history
• Restrict certain processing activities

Some requests may be limited by regulatory compliance obligations.

Third-Party Services

KRYP PAY integrates with third-party service providers such as banks, payment gateways, crypto exchanges, and card issuing partners. Their own privacy policies may also apply.

Children Privacy

KRYP PAY is not intended for users below the legally permitted age for financial services and cryptocurrency transactions under applicable law.

We do not knowingly onboard minors.

Policy Updates

For privacy-related inquiries:

Email: privacy@krypapp.com

Support: support@kryapp.com

Website: www.krypapp.com