Introduction

This Data Policy explains how KRYP PAY collects, stores, manages, protects, and processes data across our website, mobile application, and financial services platform.

We are committed to transparency, security, and compliance with Nigerian financial regulations and data protection laws.

Data we collect

We collect:

• Personal identification information
• Contact details
• Financial account information
• Wallet balances and transaction records
• Crypto conversion history
• Payment records
• Virtual card usage records
• Device and security logs

Why we collect Data

We collect data to:

• Deliver our services
• Verify identity and prevent fraud
• Process transactions and payments
• Support regulatory compliance
• Improve platform security
• Resolve disputes
• Provide customer support
• Improve system performance

Data Protection Measures

We protect data using:

• Encryption
• MFA
• Access restrictions
• Security monitoring
• Compliance audits
• Fraud prevention systems
• Secure infrastructure

Data Sharing

We may share data only with:

• Authorized financial partners
• Payment providers
• Compliance partners
• Legal and regulatory authorities
• Security monitoring providers

We do not sell user data.

Data Retention

We retain user data only as long as necessary for:

• Legal compliance
• Service delivery
• Fraud prevention
• Financial reporting
• Audit requirements

Some records must be retained by law even after account deletion.

User Rights

Users may request:

• Access to their data
• Data correction
• Deletion where permitted
• Restriction of processing
• Data portability where applicable

Contact

For deletion requests:

Email: support@kryppay.com